Shipping & Delivery Policy
CONTACT INFORMATION:
If you have any questions or concerns regarding your order, please feel free to contact our customer support at +91 9211370946 or mail us at info@zuxootrio.com or zuxootrio@gmail.com
We appreciate your trust and understanding as we work to provide you with the best possible experience.
SHIPPING POLICY
Thank you for choosing ZuxooTrio! We are committed to ensuring a smooth and reliable shipping experience for you. Here’s what you need to know about how we plan to get your order to you efficiently and promptly.
Processing Time:
Once your order has been placed, your product will be dispatched from our warehouse within the next 24 hours, unless your order has been placed on a Sunday. Orders received on Sundays or on holidays will be shipped on the subsequent Monday or the next business day.
Delivery Time:
WE OFFER TWO TYPES OF SHIPPING
- Standard Shipping: 5-7 business days (excluding Sundays and public holidays)
- Express Shipping: 3 to 4 business days (excluding Sundays and public holidays)
Our delivery partners will bring the package to you as early as possible. In case, they are unable to reach the provided address or at a suitable time, they will contact you on your given contact information to resolve the issue.
Tracking Information:
- Once shipped, you will receive a tracking ID and courier partner link via email/SMS/WhatsApp.
- You can track your shipment in real-time until it reaches your doorstep.
Courier Partners:
Our trusted courier partners:
- DTDC india - https://www.dtdc.in/trace.asp
- Bluedart – https://bluedart.com/tracking
- Delhivery - https://www.delhivery.com/tracking
Shipping Charges:
- We offer free shipping all over India.
- For COD orders, there are cash handling charges of Rs. 50, which are levied by the delivery partner. You can avoid the additional cost by opting for prepaid orders.
International Shipping:
- Currently, we do offer international shipping at an extra shipping charge as applicable.
- If offered, delivery timelines and charges will be communicated at checkout.
- Please contact us at +91 8422822545 or mail us info@zuxootrio.com or zuxootrio@gmail.com to place an order for international shipping.
Shipping Delays:
While we strive to meet our processing and delivery timelines, please be aware that unforeseen circumstances such as adverse weather conditions, public holidays, riots or political disruptions can impact the shipping timeline. In such cases, we appreciate your understanding and patience.
Communication of Delays:
In the event of significant delays, we will make every effort to promptly communicate the situation to you. Updates will be provided via Email or WhatsApp on the contact information provided during the order placement.